Personal Data Collection

The data collected will be solely from business or non-personal individuals and will be processed only for the sole purpose of business interactions. The personal information will be collected from individuals when:

  • You get in touch with us through our active staff or referral programs
  • You contact us directly or visit our website
  • You receive our services and access our information
  • Enquiry, work application with Utility King

Types of Information We Collect

Information Type Examples
Identity & Contact Information Name, business name, address, contact number, email address
Verification Information Date of Birth (for verification purposes only)
Digital Information Website data related to location, traffic, web blogs, and other important communication
Financial Information Payment information like card or banking details

What is the Purpose of Collecting This Information?

The personal information is collected for the following purposes:

  • To provide you with utility services which you are entitled to under agreement or requested
  • To provide information about products and services which might interest you in particular
  • To safeguard and protect our staff and members
  • To meet our regulatory obligations and legal bindings as we have a contract with you as a client

Our Commitment

We only collect data necessary for providing our services and fulfilling our contractual and legal obligations. We never collect more data than needed for these specific purposes.

Process of Information Collection

We collect information through the following channels:

  • Direct Interaction: When you visit our website or apply for services
  • Telephone: From recorded telephonic conversations (with prior notification)
  • Referral Partners: Directly from our trusted referral partners
  • Digital Channels: From social media and other social channels
  • Employment Records: Directly from our staff roll especially through job application records

Ensuring the Safety and Security of Your Information

We take utmost care to ensure that all personal information is protected against any kind of misuse. Your personal information is only accessed by authorized staff who need to access the data for purely professional reasons.

Security Measures

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure.

Data Sharing with Third Parties

We Do Not Sell Your Data

We are obligated not to sell your personal information to third parties. We guarantee that under no circumstances shall we be compelled to sell your personal information to third parties.

As a brokerage partner for energy, insurance, gas, and telecom, we might have a requirement to share your personal information with:

  • Energy suppliers to arrange contracts on your behalf
  • Insurance providers for policy arrangements
  • Telecom companies for service provision
  • Regulatory bodies when required by law

All third parties with whom we share data are required to maintain the same level of data protection as outlined in this policy.

Data Processing for Service Administration

For our general day to day data processing, we use the following to help us administer and monitor important services:

Purpose Description
Database Management Management of our clients, staff and office administration
Financial Operations Payroll and financial accounting
Communication Sharing newsletters, promotional details, industry news or other information that may be of interest to you
Service Improvement Helping us improve our services and database
Verification Credit checking and verification of client applications
Website Administration Administration of our website and customer interactions
Legal Compliance Any legal guidance in the provision of our services

Cookies Policy

We use cookies to personalize content and advertisements. It is also used to analyze social media traffic. Your consent to accept cookies gives us the right to personalize content for advertising.

About Cookies

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You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.